Reference

Our Terms, Your Rights, One Clear Place

Everything that governs your account on parimax — how we handle your data, what rules apply to your use of the lobby, and how to reach us with any concern — is set out here.

Account TermsData & PrivacyCookie PolicyJurisdiction NoticeContact Rights
parimax Our Terms, Your Rights, One Clear Place
REACH OUR TEAM

Contact Us About Any Legal or Policy Matter

If you have a question about these terms, want to request a copy of your data, or need to report a concern, our support team handles policy queries directly. Reach us through any of the channels below and we will respond to account and legal matters as a priority.

Live Chat Open the chat widget from any page in the lobby. Policy and account queries are routed to a dedicated team separate from general support.
Email Support Send your query to our support address listed in your account dashboard. Include your registered bKash, Nagad, or Rocket number for faster verification.
Account Dashboard Log in and go to Account Settings to submit a formal data request, update your contact details, or flag a billing discrepancy tied to a wallet transaction.
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We keep your personal data only as long as your account is active or as required by applicable law. You can request a full export or deletion at any time through your account dashboard or by contacting support.

Data Retention

Account data is held for the period your account remains open plus any legally required retention window. We do not sell your data to third parties or use it for unrelated marketing.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from the settings panel on your first visit.

Account Security

Every login triggers an OTP sent to your registered mobile number. If you receive an OTP you did not request, change your password immediately and contact support via live chat.

Data Requests

To access, correct, or delete your personal data, submit a request through Account Settings. We aim to respond within the timeframe required by applicable Bangladesh data rules.

Common Questions About Our Legal Terms

These are the questions we hear most often about account rights, data, and how our policies work in practice.

Access depends on your local law and the eligible regions defined in our terms. Check the rules that apply in your area before opening or continuing to use an account.

Log into your account, go to Account Settings, and submit a data export request. You can also email support with your registered wallet number — bKash, Nagad, or Rocket — for identity verification.

Yes. Submit a deletion request through Account Settings or contact support directly. We will process it within the timeframe required by applicable rules and confirm once complete.

Any remaining balance is returned to the payment method you used most recently — bKash, Nagad, or Rocket. Identity verification is required before the transfer is processed.

We send a notice to the contact address on your account before any material change takes effect. You have a window to review and, if needed, close your account before the new terms apply.

Reach us immediately via live chat or the support email in your account dashboard. Policy and data concerns are handled separately from general queries and treated as a priority.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.