Reference

What Applies When You Use parimax

These terms set out the rules between you and parimax for every session, transaction, and account action. Access and eligibility depend on your local law and the regions where our service operates — read through before you open an account.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredChanges notified to you
parimax What Applies When You Use parimax
REACH US DIRECTLY

Contact Us About These Terms

If any part of these terms is unclear, or you want to raise a concern about how they apply to your account, our support team handles terms-related queries through the channels below. We aim to respond to written queries within one business day, though response times can vary during busy periods.

Team online

Live Chat

Start a chat session from your account dashboard for real-time help with terms questions, account access, or wallet queries via bKash, Nagad, or Rocket.

Email Support

Send a detailed written query to our support address. Include your account username so we can check your specific situation and give you a precise answer.

Help Centre

Our help centre covers common terms questions — account rules, wallet conditions, and what happens if your region's eligibility status changes.

HOW WE HANDLE YOUR ACCOUNT

Account Security and Your Rights

We hold your account data securely and do not share it with third parties outside of what is required to process your transactions — including wallet verifications through bKash, Nagad, and Rocket. Your right to request a copy of your account data, or to ask us to close your account, is available at any time through the support channels above.

Data Retention

We keep account records for the period required under applicable rules. When you close your account, we retain only what we are obligated to hold and delete the rest on the standard schedule.

Account Security

Your account is protected by OTP verification on login. If you suspect unauthorised access, contact support immediately — we can lock the account within minutes of a confirmed report.

Your Data Rights

You can request a summary of the personal data tied to your account at any time. Submit the request via email support and we will respond with the available information within the timeframe local rules require.

Terms Updates

We notify you of material changes before they take effect via your registered email or an in-account notice. The current version is always on this page with the date it came into force.

Common Questions About Our Terms

Real questions people ask before opening an account — answered clearly so you are not left guessing about what these terms mean for you.

These terms apply to anyone who opens an account with parimax. Access is conditional on your local law permitting it and our service being available in your eligible region.

Availability depends on local law and the regions where our service operates. Check whether online gaming accounts are lawful where you are before registering.

Multiple accounts for the same person are a breach of our terms. We may suspend or close the duplicate accounts and, in serious cases, restrict access to the associated wallet as well.

Contact support via live chat or email with a closure request. We will process it and confirm in writing. Any remaining wallet balance is returned through the same payment method — bKash, Nagad, or Rocket — you used to deposit.

We post the updated version on this page and notify you via your registered email or an in-account alert before the change takes effect. The revision date is shown at the top of the terms.

If you do not accept the updated terms, close your account before the effective date. Continued use of your account after that date is treated as acceptance of the new version.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.